Toddler Thanks UPS Driver After Delivery and Gives Him a Hug in Sweet Video: 'I Love You'

Mar. 15, 2025

Owen May (L), who gave a hug to UPS delivery person Frank Sims on Nov. 29, 2023.Photo:Lillian MayA heartwarming encounter between a Connecticut toddler and a UPS delivery driver recorded on a family’s doorbell camera is capturing hearts around the country.Lillian May of Meriden, Connecticut, recently posted avideothat showed her son Owen, 2, enthusiastically greeting Frank Sims as he was delivering packages to the May household last week. During the interaction, Sims also helped the family’s dog get back inside their garage.In the clip, which has garnered over 600,000 likes on NBC affiliateWNBC’s TikTok account, Owen can be seen and heard telling Sims, “Thank you!” as the driver returns to his truck.Afterwards Sims tells the toddler “you’re welcome,” to which Owen adorably replies, “I love you!“UPS driver Frank Sims and toddler Owen May share a hug as Sims was making his delivery rounds in Meriden, Connecticut on Nov. 29, 2023.Lillian May“Awww, I love you too!” the UPS driver says in response. “Thank you! We need lots of love in the world.”Then Owen goes over to Sims and the two share a warm hug. Later on in the video, Sims could also be heard saying he’d “send a message to Santa because I’m Santa’s helper when he’s really busy.”“It was very cute,” Lillian tells PEOPLE.Never miss a story — sign up forPEOPLE’s free daily newsletterto stay up-to-date on the best of what PEOPLE has to offer, from celebrity news to compelling human interest stories.Lillian, a nurse, says that she recognized Sims before the interaction — their previous home was on his route, as well — but she didn’t know his first name.She adds that her son’s cheerful interaction with the driver was part of his excitement that the holidays have arrived.“Daycare told me this week that they’ve been focusing a lot on the different holidays,” Lillian tells PEOPLE. “So Owen has been getting more and more excited about Christmas and about Santa.“Owen May.Lillian MayAfter posting the doorbell camera footage on social media, Lillian says that a number of people from the community messaged her to tell her “how great of a guy he was.“May later shared the video with NBC affiliateWVIT, tells PEOPLE she wanted the driver to get some recognition for his kindness.“Frank really took to [Owen.] It was so sweet and genuine. It was a great moment. All day, we kept looking back at the video from our camera and it made our day,” she says. “I just wanted him to get a little recognition just for going out of his way to be nice to us and making Owen’s day.”WVIT later aired another segmentthat showed a reunion between Sims and Owen following their initial interaction. During that meeting, Sims gave Owen a present: a UPS beanie.Owen May and his mother Lillian May.Lillian May“I’m grateful to Owen’s mom for sharing our interaction,” Sims tells PEOPLE in a statement. “When I first saw the video, I was surprised, as I had no idea. A friend of mine had tagged my wife in her post, and the next thing I knew, it had gone viral. The response from the public has been overwhelming.“During this first encounter with Owen, he reminded me so much of my son—full of energy and life. Owen’s innocence is captivating, and he teaches us to love freely without hate,” Sims adds. “Owen is what it’s all about and who we should all strive to be more like, spreading kindness, joy, and love. I’m glad this is reaching so many people and bringing much happiness to this holiday season.”Overall, Lillian says that the lesson from the experience is that the little things matter.“How [Sims] interacted with Owen was so special and brought a smile to our faces the rest of the day. And rewatching the video continues to make us smile and clearly with how it took off on social media,” she tells PEOPLE. “It’s just a good way to kick off the holiday season is with a really special moment like that.”

Owen May (L), who gave a hug to UPS delivery person Frank Sims on Nov. 29, 2023.Photo:Lillian May

Lillian May

A heartwarming encounter between a Connecticut toddler and a UPS delivery driver recorded on a family’s doorbell camera is capturing hearts around the country.Lillian May of Meriden, Connecticut, recently posted avideothat showed her son Owen, 2, enthusiastically greeting Frank Sims as he was delivering packages to the May household last week. During the interaction, Sims also helped the family’s dog get back inside their garage.In the clip, which has garnered over 600,000 likes on NBC affiliateWNBC’s TikTok account, Owen can be seen and heard telling Sims, “Thank you!” as the driver returns to his truck.Afterwards Sims tells the toddler “you’re welcome,” to which Owen adorably replies, “I love you!“UPS driver Frank Sims and toddler Owen May share a hug as Sims was making his delivery rounds in Meriden, Connecticut on Nov. 29, 2023.Lillian May“Awww, I love you too!” the UPS driver says in response. “Thank you! We need lots of love in the world.”Then Owen goes over to Sims and the two share a warm hug. Later on in the video, Sims could also be heard saying he’d “send a message to Santa because I’m Santa’s helper when he’s really busy.”“It was very cute,” Lillian tells PEOPLE.Never miss a story — sign up forPEOPLE’s free daily newsletterto stay up-to-date on the best of what PEOPLE has to offer, from celebrity news to compelling human interest stories.Lillian, a nurse, says that she recognized Sims before the interaction — their previous home was on his route, as well — but she didn’t know his first name.She adds that her son’s cheerful interaction with the driver was part of his excitement that the holidays have arrived.“Daycare told me this week that they’ve been focusing a lot on the different holidays,” Lillian tells PEOPLE. “So Owen has been getting more and more excited about Christmas and about Santa.“Owen May.Lillian MayAfter posting the doorbell camera footage on social media, Lillian says that a number of people from the community messaged her to tell her “how great of a guy he was.“May later shared the video with NBC affiliateWVIT, tells PEOPLE she wanted the driver to get some recognition for his kindness.“Frank really took to [Owen.] It was so sweet and genuine. It was a great moment. All day, we kept looking back at the video from our camera and it made our day,” she says. “I just wanted him to get a little recognition just for going out of his way to be nice to us and making Owen’s day.”WVIT later aired another segmentthat showed a reunion between Sims and Owen following their initial interaction. During that meeting, Sims gave Owen a present: a UPS beanie.Owen May and his mother Lillian May.Lillian May“I’m grateful to Owen’s mom for sharing our interaction,” Sims tells PEOPLE in a statement. “When I first saw the video, I was surprised, as I had no idea. A friend of mine had tagged my wife in her post, and the next thing I knew, it had gone viral. The response from the public has been overwhelming.“During this first encounter with Owen, he reminded me so much of my son—full of energy and life. Owen’s innocence is captivating, and he teaches us to love freely without hate,” Sims adds. “Owen is what it’s all about and who we should all strive to be more like, spreading kindness, joy, and love. I’m glad this is reaching so many people and bringing much happiness to this holiday season.”Overall, Lillian says that the lesson from the experience is that the little things matter.“How [Sims] interacted with Owen was so special and brought a smile to our faces the rest of the day. And rewatching the video continues to make us smile and clearly with how it took off on social media,” she tells PEOPLE. “It’s just a good way to kick off the holiday season is with a really special moment like that.”

A heartwarming encounter between a Connecticut toddler and a UPS delivery driver recorded on a family’s doorbell camera is capturing hearts around the country.

Lillian May of Meriden, Connecticut, recently posted avideothat showed her son Owen, 2, enthusiastically greeting Frank Sims as he was delivering packages to the May household last week. During the interaction, Sims also helped the family’s dog get back inside their garage.

In the clip, which has garnered over 600,000 likes on NBC affiliateWNBC’s TikTok account, Owen can be seen and heard telling Sims, “Thank you!” as the driver returns to his truck.

Afterwards Sims tells the toddler “you’re welcome,” to which Owen adorably replies, “I love you!”

UPS driver Frank Sims and toddler Owen May share a hug as Sims was making his delivery rounds in Meriden, Connecticut on Nov. 29, 2023.Lillian May

“Awww, I love you too!” the UPS driver says in response. “Thank you! We need lots of love in the world.”

Then Owen goes over to Sims and the two share a warm hug. Later on in the video, Sims could also be heard saying he’d “send a message to Santa because I’m Santa’s helper when he’s really busy.”

“It was very cute,” Lillian tells PEOPLE.

Never miss a story — sign up forPEOPLE’s free daily newsletterto stay up-to-date on the best of what PEOPLE has to offer, from celebrity news to compelling human interest stories.

Lillian, a nurse, says that she recognized Sims before the interaction — their previous home was on his route, as well — but she didn’t know his first name.

She adds that her son’s cheerful interaction with the driver was part of his excitement that the holidays have arrived.

“Daycare told me this week that they’ve been focusing a lot on the different holidays,” Lillian tells PEOPLE. “So Owen has been getting more and more excited about Christmas and about Santa.”

Owen May.Lillian May

After posting the doorbell camera footage on social media, Lillian says that a number of people from the community messaged her to tell her “how great of a guy he was.”

May later shared the video with NBC affiliateWVIT, tells PEOPLE she wanted the driver to get some recognition for his kindness.

“Frank really took to [Owen.] It was so sweet and genuine. It was a great moment. All day, we kept looking back at the video from our camera and it made our day,” she says. “I just wanted him to get a little recognition just for going out of his way to be nice to us and making Owen’s day.”

WVIT later aired another segmentthat showed a reunion between Sims and Owen following their initial interaction. During that meeting, Sims gave Owen a present: a UPS beanie.

Owen May and his mother Lillian May.Lillian May

“I’m grateful to Owen’s mom for sharing our interaction,” Sims tells PEOPLE in a statement. “When I first saw the video, I was surprised, as I had no idea. A friend of mine had tagged my wife in her post, and the next thing I knew, it had gone viral. The response from the public has been overwhelming.

“During this first encounter with Owen, he reminded me so much of my son—full of energy and life. Owen’s innocence is captivating, and he teaches us to love freely without hate,” Sims adds. “Owen is what it’s all about and who we should all strive to be more like, spreading kindness, joy, and love. I’m glad this is reaching so many people and bringing much happiness to this holiday season.”

Overall, Lillian says that the lesson from the experience is that the little things matter.

“How [Sims] interacted with Owen was so special and brought a smile to our faces the rest of the day. And rewatching the video continues to make us smile and clearly with how it took off on social media,” she tells PEOPLE. “It’s just a good way to kick off the holiday season is with a really special moment like that.”

source: people.com